Talisma
Talisma is a global provider of Customer Interaction Management solutions that enable businesses to deliver a truly exceptional customer experience. Talisma’s solutions integrate the power of email, phone, chat, and self-service with a robust and mature customer interaction management Web services platform, comprehensive analytics, and system-wide knowledgebase. Talisma's global customers include Aetna, AOL, Aviva, Bank of America, Canon, ChevronTexaco, Citibank, Coast Capital Savings, Daimler-Chrysler, Dell, DHL, HGTV, Intuit, Florida State University, Microsoft, Siemens, Sony, Sprint, T-Mobile, and the U.S. Department of State
Press Releases
- UK Online Retailers Selling Shoppers Short On Service
- UK ISPs Failing To Offer Basic Level Of Customer Service
- Talisma CIM Suite Is Certified For Salesforce.com’s AppExchange
