Opalis Software

Opalis Software, Inc., founded in 1998 and headquartered in Toronto, Ontario, is the leading provider of Run Book Automation software that orchestrates, integrates, and automates IT operational processes across multiple data, departmental, and application silos, such as incident, problem, configuration, and change management systems – all from a single console. This is achieved through Opalis’ extensive out-of-the-box solutions-based workflow process templates, integrations for leading service management solutions, and its script/code-free workflow that incorporates the people, process, and technologies involved in operational procedures. With Opalis, IT organizations can reduce costs, improve service delivery, and ensure compliance through repeatable, reliable, and standardized best practices.

With more than 800 global customers, including Toyota, Woolworths, Johnson & Johnson, British Telecom, and the Bank of New York, and the most comprehensive set of integrations with leading service management tools, Opalis integrates into any system, process, or application, and standardizes them into ITIL best practices.

* Founded in 1998

* Privately held, investors include: Sierra Ventures, VenGrowth, BDC, and Roynat

* Headquartered in Toronto, Ontario

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