Published 31st January 2008
Phoenix, AZ and Jersey City, NJ, January 31, 2008 - Global Water Resources ("Global") and Comodo, a Leading Certification Authority announced today the selection of Comodo's EV SSL Certificate to meet its security demands in its new customer care kiosk and on-line customer self service application, eCare. Global sought a security solution that delivered the highest level of authentication, and that was diverse enough to meet its demanding and regulated business environment. With EV SSL Certificates, Global's online customers will be able to visually verify that their transactions are secure and that they are on Global's authenticated site...
These security certificates are part of the on-line payment and customer care kiosks deployed into the Global Water Center in the City of Maricopa. Global's new center is the first green utility building in Pinal County, and the first commercial building in Arizona to use recycled water in municipal systems. The Center is also the technology hub for the utility's customer service and award winning outreach activities. This advanced, yet easy-to-use kiosk solution connects directly and seamlessly to CIS Infinity®, Global's customer information and utility billing solution. This seamless integration ensures customers get accurate real-time support with a few touches of the screen.
Comodo's EV SSL Certificates employs both encryption for security and identity assurance technology which turns the site's URL green to enable the visitor to authenticate both the site's owner and the certification authority that issued it. As online customers demand visual authentication more and more, EV SSL is a powerful tool to provide Global customers with the confidence their information is secure.
"This technology represents a breakthrough for customer service." Praised Leo Commandeur, Global's CIO, "Global water required online security to protect its customers as they perform online transactions with the company. The importance of securing customer information and guaranteeing the security and integrity of online transactions cannot be underestimated."